Description

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Job Category
Program & Project Management

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Job Title: Technical Program Management, Senior Lead
Location: Indianapolis, IN

About the Team
Digital Enterprise Technology (DET) blazes the trail of enterprise IT. Built on the foundation of our core values - Trust, Customer Success, Innovation, Equality, and Sustainability - we own more than the traditional IT components with a heavy focus on working closely with our business partners for amazing outcomes. Our goal is to deliver technology that is centered around our business and our collective success. We oversee technology strategy, Salesforce on Salesforce, customer and partner enablement, applications engineering, infrastructure, collaboration, enterprise operations, architecture, and program enablement. We own the world's foremost Salesforce implementation and enable our global Ohana to do their best work by leveraging our platform.

The Senior Technical Program Manager (TPM) will be responsible for support of large programs, creates appropriate documentation including but not limited to: agendas, minutes, and capturing accomplishments. Develops supporting documentation and monitors timelines and scheduled resources for projects, develops & reports on project metrics, project planning & scheduling, collation and alignment of status reports, ensures compliance with practices, policies, procedures, goals of project sponsors and approved methodologies. This position is for a highly skilled program manager with a proven experience managing complex cross functional revenue programs. Candidate must possess excellent communication skills, experience managing projects in a matrix organization, the ability to drive decisions and projects to completion, and enjoy working in a dynamic and collaborative environment.

Your Impact - Responsibilities

You will be a part of the DET Shared Services organization supporting the Prospect to Cash portfolio. You must possess excellent communication skills, the ability to drive decisions and projects to completion, and enjoy working in a highly dynamic and collaborative environment.

Minimum Qualifications:

• Bachelor's degree in Business Administration and/or Information Technology, or equivalent experience
• 10+ years of program management experience with a proven track record of delivering business value;
• 5-7 years experience managing cross functional projects for large organizations
• 5-7 years experience successfully managing large programs with multiple sub-projects and project managers
• Understanding and ability to work in a matrix management environment
• Understanding the Software Development Lifecycle and Agile Software development practices
• Competence to leverage AI tools to multiple your effectiveness

Required Qualifications:

• Outstanding organizational, detail-oriented, communication, and interpersonal skills
• Experience with Lead to Opportunity and/or Quote to Cash systems
• Able to work well in a cross-functional environment
• Complete ownership and ability to solve problems
• Ability to be flexible with a positive attitude and learn quickly in a dynamic environment
• Ability to be productive in a fast-paced environment with a minimal direction (self-starter will be a plus)
• Strong quantitative and analytical skills, proven ability to track and execute marketing projects, detail-oriented and able to juggle multiple projects and tasks
• Motivates and drives others to succeed

Preferred skills and experience:

• Experience running large scale projects and portfolios of projects, excellent understanding of program and project management processes and procedures, methodologies, best practices; proficiency and understanding of the Google ecosystem for document sharing and collaboration.
  
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Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.
Requisition #: JR340859

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