Description

Job Description

We are Accenture Cloud First, the industry-leading engineering group focused on redefining how companies operate and create value by employing cloud, data, and artificial intelligence for total enterprise reinvention. Accenture Cloud First boasts more than 141,000 technology professionals across the globe.

Our Performance and Resiliency Engineering practice is a team specialized in Observability, AIOps, Site Reliability Engineering, high performance systems, and performance diagnostics. As part of our practice you will drive technology innovation with our clients through the delivery of world-class platforms.

Our Performance and Resiliency Engineering practice is growing and we're seeking innovative, technical problem solvers like you to join the team. As an Observability-AIOps Senior Manager you will:

• Explore the complex IT estates of our clients to understand their Observability-AIOps capabilities and opportunities for growth
• Employ and orchestrate use of AI tools to accelerate delivery, increase automation, and improve MTTx
• Tailor, sell, and deliver enterprise Observability-AIOps solutions relevant to client's needs
• Amplify Observability-AIOps outcomes by accelerating adoption across technology and business organizations
• Lead focused team of architects and engineers while partnering with client architects, directors, and C-suite executives to deliver in alignment with business objectives
• Provide thought leadership and technical expertise in designing and implementing enterprise-grade observability solutions
• Act as a trusted advisor to clients, guiding them through complex technical challenges and delivering right-sized Observability solutions
• Develop and present high-level Observability-AIOps roadmaps, strategies, and solutions to stakeholders, including executive leadership

There will never be a typical day at Accenture and that's why we love it here! This is an extraordinary opportunity to build an exciting career at Accenture Technology. Working in a fast-paced, outcome-oriented environment where you can help clients modernize operations with leading-edge technologies at massive scale.

Travel may be required for this role. The amount of travel will vary from 25% to 100% depending on business need and client requirements.

Qualification

Here's What You'll Need:

• Minimum 7 years working with Observability tools including but not limited to: Dynatrace, Splunk, AppDynamics, DataDog, Grafana, Prometheus, etc.
• Hands-on experience collecting performance data, analyzing, troubleshooting, and tuning
• Experience deploying observability solutions in cloud-native environments, including Kubernetes, OpenShift, or Docker Enterprise
• Dynatrace Associate certification
• Minimum 4 years experience in a lead engineer/architect role
• Bachelor's Degree or equivalent work experience of 12 years minimum. If Associate Degree, must have minimum 6 years work experience.

Bonus Points if you have (Preferred Qualifications)

• Previous Consulting experience
• Experience implementing and customizing Observability platforms such as Splunk, AppDynamics, New Relic, Grafana, Datadog, or similar
• Experience integrating Observability tools with ServiceNOW or other ITOM/ITSM
• Experience in measuring and optimizing system reliability metrics, including MTTD, MTTI, SLO, SLI
• Experience delivering software designed for high concurrency, scalability, or availability
• Built tooling to improve reliability of systems, automated remediation of issues, or improve scalability.
• You have automation experience using Ansible, Terraform, Chef, or similar tools, with a focus on driving team adoption and integration.
• You have experience integrating observability tools with CI/CD pipelines and guiding teams through the implementation process.
• You have experience with Containers and/or Serverless architectures and have led teams in deploying these solutions.
• Associate certification in any hyperscalar platform such as AWS, GCP, Azure

Professional Experience

• Strong leadership, verbal and written communication, and interpersonal skills, with the ability to distill, inspire, guide, and influence stakeholders at all levels.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 06/14/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture

Role Location Annual Salary Range
California $132,500 to $302,400
Cleveland $122,700 to $241,900
Colorado $132,500 to $261,300
District of Columbia $141,100 to $278,200
Illinois $122,700 to $261,300
Maryland $132,500 to $261,300
Massachusetts $132,500 to $278,200
Minnesota $132,500 to $261,300
New York $122,700 to $302,400
New Jersey $141,100 to $302,400
Washington $141,100 to $278,200

Locations

Arlington, VA

Albany, NY

Atlanta, GA

Austin, TX

Beaverton, OR

Bentonville, AR

Boston, MA

Carmel, IN

Charlotte, NC

Chicago, IL

Cincinnati, OH

Cleveland, OH

Columbus, OH

Culver City, CA

Denver, CO

Des Moines, IA

Detroit, MI

Hartford, CT

Houston, TX

Irving, TX

Kirkland, WA

Miami, FL

Milwaukee, WI

Minneapolis, MN

Morristown, NJ

Mountain View, CA

Nashville, TN

New York City, NY

Oklahoma City, OK

Overland Park, KS

Philadelphia, PA

Pittsburgh, PA

Raleigh, NC

Redmond, WA

Sacramento, CA

San Diego, CA

San Francisco, CA

Scottsdale, AZ

Seattle, WA

St. Louis, MO

St. Petersburg, FL

Walnut Creek, CA

Additional Information

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com .


Requisition #: R00328559

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