Description

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in a project management, consulting, or a customer-facing role.
• Experience working in an organization and partnering with multiple teams across different functions.

Preferred qualifications:

• Experience in translating data and user feedback into actionable product improvements and strategic recommendations.
• Knowledge and understanding of the latest AI tools and trends.
• Ability to manage multiple, time-sensitive projects with engaging priorities while working separately to drive projects to completion with minimal guidance and high attention to detail.
• Ability to develop in a fast-paced, ambiguous environment while leading complex, cross-functional projects.
• Excellent stakeholder management and influencing skills, with experience presenting to and influencing cross-functional teams.
• Excellent communication skills shown in a consulting environment with demonstrated success influencing executives.

About the job
In gTech Users and Products (gUP), our mission is to advocate for Google's users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration, and more).

As a Program Lead within the gUP Platforms and Devices (P&D) Cross Business Unit Support, you will empower the gUP P&D team to deliver on strategic priorities by providing dedicated program management, developing a holistic value narrative, and streamlining cross-functional collaboration to enhance the delivery of cross-cutting initiatives.

You will serve as the connective tissue for the gUP P&D team, bridging the gap between strategic goal and day-to-day execution. You will act as a central hub for communication, a driver of cross-functional initiatives, and an advocate for team health. This role requires balancing hard project management skills (resource allocation, operational delivery) with soft leadership skills (fostering culture, crafting a value narrative). You will utilize your exceptional communication abilities to develop persuasive presentations tailored for specific groups, including the entire organization or executive leaders, to clarify the intricate aspects of gUP P&D operations and successes.

Google creates products and services that make the world a better place, and gTech's role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers' complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

The US base salary range for this full-time position is $141,000-$204,000 bonus equity benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Provide teams with the clarity, predictability, and support needed to effectively contribute to central initiatives while balancing resources and workloads. In particular you will lead the team's transition from AI advocates to an AI native organization.
• Lead and execute cross gUP P&D specific program requests and operational tasks and streamline cross-gUP collaboration to enhance delivery of cross-cutting work.
• Ensure the organization remains well-informed, educated, and connected by utilizing existing communication channels (e.g., newsletters, monthly team meetings, Monthly Business Reviews (MBR), team sites, weekly hiring communications, working groups) to provide tailored and timely updates.
• Review and advise on employee engagement and satisfaction survey trends. Manage team norms and execute improvement initiatives in partnership with the wellbeing lead. Continuously improve organizational health scores by driving engagement activations and measuring their overall impact.

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Requisition #: 108944761699607238

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