Description

Job Description

The Mortgage Loan Processor provides support to a Loan Officer by reviewing the accuracy of mortgage applications from time of submission to processing through closing.

Responsibilities:

• Processes complex loans such as self-employed income, condos and portfolio loan products.
• Manage a large pipeline of applications while meeting required service level agreements.
• Responsible for documenting all communication and status updates in LOS
• May order or facilitate ordering for Third-Party documents, responsible for follow up until received.
• Reviews all required documents, such as borrower documents, D/U & LP findings, title and HOI for submission to UW for final approval.
• Validate all documents required by underwriting are present, accurately indexed and meet the stated underwriter requirements and all data fields are completed accurately.
• Serve as primary point of contact, providing customers or Loan Officer with timely and periodic status updates of their loan application, returning all inquiry calls within service level agreement.
• Accept incoming phone calls.
• Make outbound phone calls to follow up on outstanding documents and provide updates on loan status.
• Monitor and respond to incoming emails.
• Monitor and respond to incoming voicemails.
• Document all communication.

Role Requirements:

• This is not a remote role, in office work is required with shift hours from 8:00 am - 5:00 pm EST.

Qualification

Basic Qualifications:

• 3 years of mortgage loan processing experience.

Preferred Qualifications:

• NMLS licensed
• Encompass experience

Professional Skills:

• Detail-oriented with the ability to multitask in a fast-paced environment.
• Ability to handle heavy workload and meet multiple stringent deadlines.
• Excellent oral and written communication skills, with ability to interact effectively with all customers, both internal and external.
• Solid knowledge and understanding of state regulations.
• Outstanding knowledge of loan underwriting documentation requirements.
• In-depth knowledge of regulatory, investor and departmental lending policies of conventional loan applications.
• Detail oriented, possessing excellent organizational, analytical and decision-making skills.
• Ability to communicate with multiple business partners in the organization.
• Ability to work independently.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 04/30/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture

Role Location Hourly Salary Range

California $23.13 to $48.13

Cleveland $21.39 to $38.51

Colorado $23.13 to $41.59

District of Columbia $24.62 to $44.28

Illinois $21.39 to $41.59

Maryland $23.13 to $41.59

Massachusetts $23.13 to $44.28

Minnesota $23.13 to $41.59

New York $21.39 to $48.13

New Jersey $24.62 to $48.13

Washington $24.62 to $44.28

Locations

Charlotte, NC

Additional Information

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com .


Requisition #: 14291205

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