Description

Job Description

We are continuing to grow our Digital Inside Sales (DIS) organization supporting a leading global AI and software platform provider. Our approach combines trusted sales expertise, operational excellence, and data-driven insights to deliver scalable growth across global markets in one of the fastest-growing segments in the technology industry.

We are seeking an experienced Global Sales Delivery Lead to lead our SMB SaaS Sales motion globally. This leader will own the global motion end-to-end, driving business performance, operational excellence, people leadership, and strategic execution across a large-scale sales organization supporting cutting-edge AI and SaaS solutions.

This is a senior client-facing leadership role responsible for managing managers, leading team leads across multiple regions, and partnering closely with Client Stakeholders, Enablement, Reporting, QA, Workforce Management, and Transformation teams to deliver measurable business impact.

Role & Responsibilities

• Own the full lifecycle of the assigned sales motion, from strategy, operating model, seller readiness, performance management, quality standards, client governance, and continuous improvement through to measurable revenue and customer outcomes.
• Act as the commercial owner for the motion, driving revenue / ARR, pipeline generation, conversion, average deal size, seller productivity, and customer outcomes.
• Define and standardize sales methodology, SOPs, operating processes, and ways of working across teams and regions.
• Define motion-specific seller entry criteria, certification standards, and go-live readiness requirements across product knowledge, sales process, systems usage, call quality, and customer handling.
• Lead forecasting, pipeline reviews, and Weekly Business Review (WBR) governance cadences.
• Drive Team Leader effectiveness by setting clear expectations for coaching quality, side-by-sides, call reviews, pipeline inspection, performance management, and daily operating rhythm.
• Act as the primary point of contact for client stakeholders and cross-functional leadership teams.
• Drive continuous improvement initiatives, experimentation, and operational optimization programs.
• Ensure cross-functional alignment and strong operating rhythm across Delivery, Enablement, QA, Reporting, Workforce Management, and Leadership teams.
• Translate frontline customer, seller, competitor, and market insights into actionable recommendations for client stakeholders and internal leadership.
• Manage capacity planning, workforce strategy, hiring, onboarding, and team development initiatives.
• Foster a high-performance culture focused on accountability, operational excellence, collaboration, and employee engagement.
• Partner with QA and Enablement to identify seller capability gaps, build targeted coaching plans, and ensure training translates into measurable live-call performance.
• Lead motion-level escalation response, including root-cause analysis, remediation planning, stakeholder communication, owner assignment, and progress tracking through to resolution

Qualification

Basic Qualifications

• Minimum 5 years of experience in sales operations, service delivery, customer success, or program management.
• Minimum 3 years of experience leading inside sales or SaaS sales teams.
• Minimum 2 years of experience managing Team Leaders or Sales Managers.

Preferred Qualifications

• Experience owning a revenue-generating sales motion or operational business line across multiple markets.
• Understanding of SaaS commercial models, consumption pricing, packaging, renewals, expansion and customer lifecycle.
• Experience supporting AI, cloud, SaaS, or high-growth technology environments preferred.
• Proven ability to drive operational excellence and continuous improvement initiatives.
• Strong stakeholder management, communication, and problem-solving skills.
• Experience using data and insights to drive business performance.
• Ability to manage competing priorities and adapt quickly to changing business needs.
• Experience working in client-facing environments and collaborating with cross-functional stakeholders.
• Experience leading teams in fast-paced, performance-driven operational environments.
• Proficiency in Microsoft Office and Google Workspace.
• Bachelor's Degree preferred.

#LI-NA-FY25

This is a full-time in office position in Atlanta, GA
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 08/14/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:
U.S. Employee Benefits | Accenture
Role Location Annual Salary Range California $73,800 to $182,600 Cleveland $68,300 to $146,100 Colorado $73,800 to $157,800 District of Columbia $78,500 to $168,000 Illinois $68,300 to $157,800 Maine $62,800 to $134,400 Maryland $73,800 to $157,800 Massachusetts $73,800 to $168,000 Minnesota $73,800 to $157,800 New York $68,300 to $182,600 New Jersey $78,500 to $182,600 Virginia $68,300 to $168,000 Washington $80,200 to $168,000

Locations

Atlanta, GA

Additional Information

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com .


Requisition #: R00339744

pca3lyuhf