Description

Job Description

Key Responsibilities:

• Manually process billing data for customer invoices using excel formulas, pivots, and macros.
• Perform audits to ensure accuracy of billing information entered in client system
• Verify the correct financial coding for charges to be billed on invoices
• Certify the invoice for payment and authorize the invoice for payment
• Determine & trigger required actions/coordinate with dispute agents for resolutions
• Develop solutions to tactical billing issues and work with client and Accenture support teams to implement new features
• Analyze complex disputes received from dispute team and determine actions for resolution and trigger required actions by coordinating with dispute agents
• Support User Testing where needed
• Onboard customer billing data into client billers (rates, credits, fees, and hierarchy)
• Perform pre-bill validations and share anomalies with billing operations teams
• Document, communicate, and coordinate recovery/remediation issues through client communication vehicles. Coordinate with key interfaces such as Tech Dev, Dispute Management, BRMs, Product, Sales, and Governance
• Support internal and external audits at periodic intervals to ensure adequate controls are in place for the observations identified
• Perform post bill quality reviews and share findings with relevant stakeholders
• Support the client billing audit liaison in billing operations audits, develop remediation, and execute remediation plan
• Coordinate with client's Bill Quality Change Management team in supporting conversion bill auditing activities
• Review accounts and bills, log production issues, participate in troubleshooting and solution sessions
• Refund check processing and reconciliation
• Contract Implementation

Role Requirement:

• Candidate must be eligible and willing to pursue Government Security Clearance.

Qualification

Basic Qualifications

• Minimum of 2 years of customer service experience
• Minimum of 2 years of billing invoice processing experience

Preferred Skills

• Stakeholder management experience
• Critical thinking skills
• Billing Reconciliation
• Microsoft Excel
• Microsoft Excel Data Analysis

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 07/11/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture

Role Location Hourly Salary Range
California $23.13 to $48.13
Cleveland $21.39 to $38.51
Colorado $23.13 to $41.59
District of Columbia $24.62 to $44.28
Illinois $21.39 to $41.59
Maine $19.66 to $35.43
Maryland $23.13 to $41.59
Massachusetts $23.13 to $44.28
Minnesota $23.13 to $41.59
New York $21.39 to $48.13
New Jersey $24.62 to $48.13
Virginia $21.39 to $44.28
Washington $24.62 to $44.28

Locations

San Antonio, TX

Additional Information

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com .


Requisition #: R00340501

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