Description

Job Description

We Are:

Accenture Song is the world's largest tech-powered creative group. We reinvent companies by connecting what customers value with what is valuable to the business. Rooted in strategy, powered by tech, enhanced with AI, and elevated by creativity, our Design & Digital Products, Marketing, Commerce, and Service practices deliver superb craftmanship at scale. Visit us at: www.accenture.com/song .

All About You

You are an organized, client-oriented delivery professional with experience managing retail media or digital media engagements across multiple internal teams. You understand the mechanics of how campaigns, platforms, and data products get activated - and you take personal accountability for ensuring those handoffs happen cleanly and on time.

You are a clear communicator and a reliable coordinator. You manage up, down, and across with equal ease by keeping clients informed, internal teams aligned, and delivery milestones visible to everyone who needs to see them. You don't wait for problems to escalate; you spot risk early, flag it clearly, and propose a path forward by taking ownership of outcomes.

The Job

As a Delivery Manager, Retail & Commerce Media, you will manage day-to-day execution across a set of client engagements - coordinating across Sales, Ad Operations, Data & Insights, Product, and Finance to ensure deliverables are on track, issues are surfaced and resolved quickly, and clients remain confident in the partnership.

You will own project plans, track milestones, facilitate cross-functional workstream meetings, and maintain delivery documentation for your portfolio of engagements. This role emphasizes execution discipline, stakeholder communication, and proactive risk management.

Responsibilities

• Manage day-to-day project execution across a portfolio of retailer and brand client engagements
  

• Build and maintain project plans, status trackers, and delivery documentation
  

• Facilitate cross-functional workstream meetings and ensure action items are tracked and completed on time
  

• Serve as the primary day-to-day client contact for delivery status, milestone updates, and issue resolution
  

• Coordinate campaign activation, reporting timelines, and billing milestones across Ad Operations, Data & Insights, and Finance
  

• Identify and escalate delivery risks proactively, with a proposed resolution path
  

• Support the Client Lead in preparing executive business reviews, QBRs, and client-facing status reports
  

• Maintain accurate delivery documentation and ensure knowledge is captured and transferable across engagements
  

• Contribute to the continuous improvement of delivery processes, templates, and onboarding playbooks
  

• Support scoping and transition planning for new client engagements as they move from Sales into delivery

Qualification

Must Have:

• 5+ years of experience in delivery, project management, client success, or program coordination in retail media, ad tech, digital media, or a similarly complex B2B services environment
  

• 3+ years managing multiple concurrent workstreams, maintaining delivery documentation, and communicating clearly with both client and internal stakeholders

Nice to Have:

• Familiarity with retail media workflows like campaign management, reporting, billing
  

• PMP, Agile, or equivalent delivery methodology experience
  

• Demonstrated ability to manage multiple deliverables in a fast-paced environment
  

• Strong written and verbal communication skills with a track record of translating complex data into clear, actionable narratives for non-technical stakeholders
  

• Collaborative team leader, excelling in multi-disciplinary, cross-functional environments
  

• Entrepreneurial and product-minded, with the ability to think creatively and pragmatically to solve complex problem
  

• Growth-oriented mindset, approaching client challenges with ownership, accountability, and a focus on long-term value creation

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 08/07/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture

Role Location Annual Salary Range
California $94,400 to $293,800
Cleveland $87,400 to $235,000
Colorado $94,400 to $253,800
District of Columbia $100,500 to $270,300
Illinois $87,400 to $253,800
Maine $80,400 to $216,200
Maryland $94,400 to $253,800
Massachusetts $94,400 to $270,300
Minnesota $94,400 to $253,800
New York $87,400 to $293,800
New Jersey $100,500 to $293,800
Virginia $87,400 to $270,300
Washington $100,500 to $270,300

Locations

Chicago, IL

Albany, NY

Arlington, VA

Atlanta, GA

Austin, TX

Beaverton, OR

Bentonville, AR

Boston, MA

Carmel, IN

Charlotte, NC

Cincinnati, OH

Cleveland, OH

Columbus, OH

Culver City, CA

Denver, CO

Des Moines, IA

Detroit, MI

Hartford, CT

Houston, TX

Irving, TX

Kirkland, WA

Miami, FL

Milwaukee, WI

Minneapolis, MN

Morristown, NJ

Mountain View, CA

Nashville, TN

New York City, NY

Oklahoma City, OK

Overland Park, KS

Philadelphia, PA

Pittsburgh, PA

Raleigh, NC

Redmond, WA

Sacramento, CA

San Diego, CA

San Francisco, CA

Scottsdale, AZ

Seattle, WA

St. Louis, MO

St. Petersburg, FL

Walnut Creek, CA

Additional Information

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com .


Requisition #: R00337810

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