Description

Job Description
Anticipated Start Dates (subject to change): August 31, 2026; or November 2, 2026

Oracle Cloud Infrastructure (OCI) is expanding rapidly, and we are seeking motivated individuals to join our Infrastructure Operations team through the Catalyst Program - Foundations Track. This structured onboarding and development program is designed to accelerate the growth of early-career technicians by combining hands-on operational experience, technical training, mentorship, and career development.

At OCI, we design, build, deliver, and operate Oracle's global cloud infrastructure. Our teams support the servers, storage, networking, power, cooling, and critical infrastructure that enable customers worldwide to run their most important workloads. We operate in a fast-paced environment where safety, operational excellence, innovation, and customer focus are at the center of everything we do.

The Catalyst Data Center Technician is an entry-level operational role responsible for supporting day-to-day data center activities while developing foundational technical skills. Technicians work under close to moderate supervision and follow established procedures to support hardware installations, cabling, inventory management, infrastructure maintenance, and break/fix activities. Through the Catalyst Program, technicians build the knowledge and experience required for advancement into more independent operational roles.

Responsibilities
Key Responsibilities

Data Center Operations & Hardware Support

• Perform rack-and-stack activities for servers, network devices, and supporting infrastructure.
• Assist with server deployments, hardware upgrades, component replacements, and decommissioning activities.
• Perform basic break/fix tasks following approved procedures and escalation guidelines.
• Support hardware lifecycle management activities.
• Learn troubleshooting methodologies for server and infrastructure issues and escalate appropriately.

Network Installation & Cabling

• Install, label, organize, and maintain copper and fiber cabling infrastructure.
• Assist with network equipment installations and physical infrastructure modifications.
• Verify cable integrity and support connectivity validation activities.
• Develop understanding of networking fundamentals and data center communication standards.

Ticket Management & Operational Support

• Monitor and respond to assigned work through approved ticketing systems.
• Accurately document completed work, incidents, changes, and troubleshooting activities.
• Follow service level agreements (SLAs), operational procedures, and escalation processes.
• Escalate issues requiring advanced technical support.

Inventory & Asset Management

• Receive, track, audit, stage, and ship equipment.
• Maintain accurate inventory and asset records.
• Support warehouse, logistics, and material handling activities.

Safety, Security & Compliance

• Follow all Standard Operating Procedures (SOPs), Method of Procedures (MOPs), and safety requirements.
• Adhere to security, access control, compliance, and change management standards.
• Maintain a clean, organized, and safe work environment.
• Utilize proper personal protective equipment (PPE) and follow site-specific safety requirements.

Learning & Development

• Actively participate in Catalyst Program training, development, and certification opportunities.
• Build foundational knowledge in server hardware, networking, Linux, infrastructure operations, and cloud technologies.
• Seek and apply feedback to continuously improve technical and operational capabilities.
• Support team initiatives and contribute to a culture of operational excellence.

Qualifications

Minimum Qualifications

• High School Diploma, GED, or equivalent.
• Demonstrated interest in technology and a desire to build a career in data center operations.
• Ability to learn technical concepts and follow documented procedures with precision.
• Strong communication, collaboration, and teamwork skills.
• Basic understanding of mathematical and computational concepts.
• Professional attitude with a customer-focused mindset.
• Visa sponsorship is not available for this role. For clarity purposes, this means that Oracle is not in a position now, or in the future, to offer US immigration sponsorship. This includes, but is not limited to, support of H-1B, TN, O-1, green card or F-1 e.g. EAD, OPT, CPT, I-20, F-1 visa stamp etc.

Preferred Qualifications

• Exposure to computer hardware, networking, electronics, construction, logistics, military operations, manufacturing, telecommunications, or related technical environments.
• Experience working in team-based operational environments.
• Technical coursework, certifications, vocational training, or related hands-on experience.

Knowledge, Skills & Competencies

• Basic understanding of computer hardware and technology concepts.
• Strong attention to detail and commitment to quality.
• Ability to follow established procedures under supervision.
• Demonstrates learning agility and openness to feedback.
• Strong safety awareness and operational discipline.
• Ability to contribute positively within diverse and inclusive teams.

Physical & Work Requirements

• Ability to lift up to 50 pounds safely.
• Ability to climb ladders, work at height, and operate in confined spaces as required.
• Ability to perform physically demanding work in a data center environment.
• Ability to work non-standard schedules, including nights, weekends, holidays, and shift-based assignments.
• Reliable transportation to the assigned data center location.
• Ability to travel locally and up to 5% domestically as required.

Qualifications
Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $13.03 to $24.81 per hour; from: $27,100 to $51,600 per annum.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC0

About Us
Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Requisition #: 337262

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