Description

Job Description

The Business Office Operations Supervisor should be a proactive and energetic member of our Office Services team by providing support to critical office functions as well as attentive and detailed customer support. Responsibilities include auditing responsibilities for Life Safety, supporting finance functions, providing security, reservations and catering support to our customers, cross support to our local technology team, and providing support to high profile in-office events as needed.

Key Responsibilities:

• Leadership in Onsite Experiences: Model a service-first mindset and set the tone for professionalism, creating a welcoming atmosphere and consistently elevating workplace interactions.
• Oversight of Daily Operations: Monitor service delivery, coordinate team schedules, and uphold high standards for cleanliness, safety, and functionality across daily and weekly workplace activities.
• Ownership of Workplace Processes: Execute and optimize workflows related to space management, guest services, and event logistics; document procedures and train team members to drive process improvements.
• Service Gap Identification and Solutions: Regularly assess workplace operations, solicit feedback, and develop action plans to address service gaps, ensuring a competitive and client-focused environment.
• Event Planning and Delivery: Manage workplace events from concept to completion, coordinating logistics, communications, and setup/teardown with attention to detail and brand alignment.
• Client Engagement and Support: Serve as the primary onsite contact, fostering positive relationships, managing guest experiences, and resolving issues promptly to reinforce a trusted reputation.
• Team Leadership and Collaboration: Lead by example, mentor team members, encourage collaboration, and promote a culture of accountability and continuous learning.
• Hosting Client Tours: Organize and deliver professional client tours, showcasing facilities and capabilities tailored to client interests, and respond knowledgeably to inquiries.
• Front Desk and Reception Support: Provide hands-on support at the front desk, greeting guests, issuing credentials, and ensuring a positive first impression.
• Issue Resolution: Act as the escalation point for workplace challenges, troubleshoot operational problems, coordinate solutions, and communicate outcomes to stakeholders.
• Meetings Expertise: Collaborate with Meetings & Events team on meeting room reservations, setup, catering, and AV coordination to deliver high-touch meeting experiences.
• Space Management: Oversee reservations, setup, maintenance, and vendor coordination for workplace spaces, ensuring efficient utilization and client satisfaction.
• Reporting and Metrics: Maintain accurate records of space utilization, event metrics, and operational trends; share insights and data for informed decision-making and strategic planning.
• Continuous Improvement: Solicit ongoing feedback, evaluate practices, and propose strategies for process enhancement and workplace innovation.
• Work Schedule Flexibility: Maintain a flexible schedule to adapt to business needs, events, and client requirements, ensuring consistent coverage and responsiveness.

Qualification

Basic Qualifications:

• Minimum of 5 years of experience in workplace operations, facilities management, hospitality, or service delivery

Preferred Qualifications:

• Proven experience leading day-to-day workplace operations and partnering with vendors and internal stakeholders
• Bachelor's degree or equivalent work experience
• Strong communication, organization, and problem-solving skills
• Demonstrated ability to lead teams, manage priorities, and operate with a high level of autonomy
• Proficiency with workplace systems, reporting tools, and Microsoft Office applications

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 06/13/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture

Role Location Annual Salary Range

California $70,350 to $154,800

Cleveland $59,100 to $123,800

Colorado $63,800 to $133,700

District of Columbia $68,000 to $142,400

Illinois $59,100 to $133,700

Maryland $63,800 to $133,700

Massachusetts $63,800 to $142,400

Minnesota $63,800 to $133,700

New York $66,300 to $154,800

New Jersey $68,000 to $154,800

Washington $80,200 to $142,400

Locations

Atlanta, GA

Additional Information

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com .


Requisition #: R00327485

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