Description

Job Description

We are:

The Advanced Technology Centers (ATCs) is the engine for reinvention in our clients' transformation journey. Powered by more than 255,000* people across 24 countries, ATCs will provide our clients seamless access to industry insights and innovative technology solutions.

The Advanced Technology Centers (ATCs) make tremendous impact in solving our clients' business problems leveraging Innovation, Intelligence, Industry insights, new IT and new technology skills. Now, with the global environment changing at a faster pace, our clients are facing unprecedented challenges and they need us more than ever before. As a Network, ATCs are positioned to unlock greater opportunities and exponential value for our clients.

The value for our clients and our people

For our clients, the Network provides the strength of our geographic diversity, greater resilience, and seamless access to the deepest industry knowledge, the latest in Gen AI solutions, and tech expertise from around the world.

For our people, it brings an opportunity to shape truly boundaryless career paths in a highly collaborative team of experts where they can learn from each other and solve the world's most complex client challenges.

The Work: We are seeking a hands-on Vault Clinical Lead to support our clinical systems landscape. This role will focus on Vault configuration and release activities, integration support, test/sandbox management, and configuration documentation for eTMF, CTMS, and other Vault Clinical solutions. The ideal candidate will have strong, demonstrable experience with Vault Loader and Vault REST APIs, along with a solid understanding of the Vault Clinical object model and Vault SDK triggers.

Key Responsibilities

• Support pre-release assessments, configuration reviews, and release coordination for Vault changes.
  

• Maintain configuration artifacts, including Configuration Specifications, Design Specifications, and security/access metrics.
  

• Triage, document, and track JIRA issues; perform technical impact analyses and escalate as necessary.
  

• Support AMS by troubleshooting and resolving end-user issues, performing root cause analyses, and coordinating fixes with Veeva.
  

• Prepare test accounts and assist with sandbox refreshes, snapshots, and test data setup/validation.
  

• Participate in review and approval of test cases and integration IQ/OQ artifacts for regulated changes.
  

• Lead CTMS data migration cleanup, reconciliation, and validation through advanced reporting and dashboards.
  

• Execute Vault Loader operations for bulk data imports/exports, develop mapping templates, and troubleshoot load errors.
  

• Support connector and integration implementation tasks (e.g., MuleSoft, SDK triggers).
  

• Build, maintain, and troubleshoot Vault REST API integrations, including authentication, error handling, and data transformations.
  

• Perform day-to-day administration of Vault environments, including user, role, and permission management; lifecycle configuration; document/folder structures; metadata schemas; and workflows.
  

• Create and maintain job aids, configuration change logs, and knowledge base articles.
  

• Provide training and support to clinical and operational users as needed.

Location Requirement:

This role requires on-site presence at the local ATC office in Chesterbrook, PA 2-3 times per week.

Qualification

What you need:

• Minimum 5 years of experience supporting Veeva Vault (eTMF, CTMS, or other Vault Clinical Solutions) including Vault Loader for bulk data loads, metadata mapping and troubleshooting
• Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience)

Bonus points if you have:

• Strong background in Vault REST APIs, including authentication, data APIs, error handling, and mapping.
• Working knowledge of Vault administration (roles/permissions, lifecycles, object types, and document models).
• Experience with JIRA, and a solid understanding of SDLC and testing concepts in regulated environments.
• Excellent attention to detail, communication skills, and a proactive, collaborative mindset.
• Working knowledge of the Vault Clinical object model and relationships.
• Experience with CTMS data migration, cleanup, reconciliation, and validation strategies.
• Hands-on MuleSoft experience for API orchestration and data transformation.
• Experience contributing to IQ/OQ/PQ or other validation documentation in GxP environments.
• Background in clinical research or life sciences organizations.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here.

Role Location Annual Salary Range

California $73,800 to $218,800

Cleveland $68,300 to $175,000

Colorado $73,800 to $189,000

District of Columbia $78,500 to $201,300

Illinois $68,300 to $189,000

Maryland $73,800 to $189,000

Massachusetts $73,800 to $201,300

Minnesota $73,800 to $189,000

New York/New Jersey $68,300 to $218,800

Washington $78,500 to $201,300

Locations

Chesterbrook, PA

Additional Information

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement

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Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

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Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

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About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com .


Requisition #: R00293945

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