Description

Job Description

This role is an opportunity to be a part of the GEMS (Global Events Management & Services) team. The GEMS team is seeking a technology professional with strong expertise in Event Management as well as in Audio/Video Technology. The candidate should have the ability to quickly resolve both mobile & PC compliance issues. An ideal candidate would possess professional customer service communication skills with an aptitude to remain calm under pressure. The candidate must be resourceful and be able to anticipate needs and solutions. The person should also be willing and able to travel to offsite events/meetings.

Job Description:

Join the GEMS (Global Events Management & Services) team as a Technology Specialist, where you will leverage your expertise in Audio/Video Technology and PC repair. We are looking for a professional with exceptional customer service communication skills, capable of maintaining composure under pressure. The ideal candidate will be resourceful, proactive, and able to anticipate needs and provide solutions. This role requires the willingness and ability to travel to offsite events and meetings.

Role Responsibilities:

• Support of high profiled events including offsite and virtual (ie. Microsoft TLE).
• Proactive and high level of communication skills both verbally and written.
• Audio/Video production
• Video editing
• Management & Tracking of Event Request/Project management
  

• 
  Demonstrated capacity for effective time management with minimal supervision.
• Resolve mobile & workstation compliance issues thoroughly.
• Provide GMC leadership support in the office.
• Ability and willingness to travel for offsite event/meeting support.
• The office will demand higher levels of service, meaning faster response times, proactive daily maintenance of an increased inventory of digital technology. The various use cases for this office will require broader coordination with support teams for the epic events that continue to be supported by this team.

Skills:

• Network fundamentals (IP addressing, subnetting and routing),
• Audio/Video Production
• O365, Premiere Pro
• Video Editing

Travel may be required for this role. The amount of travel will vary from 25% to 50% depending on business need and client requirements.

Onsite 100% in the NYC office is required for this role.

Qualification

Basic Qualifications:

• Minimum of 2 year of experience with Workstation hardware and software support
• Minimum of 1 year of experience with IT Service & AV with end-to-end planning
• Minimum of 1 year of experience with Special Events, Trade Shows & Industry Workshop
• High School Diploma/GED

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here.

Role Location Hourly Salary Range

California $23.13 to $49.57

Cleveland $21.39 to $39.66

Colorado $23.13 to $42.84

District of Columbia $24.62 to $45.63

Illinois $21.39 to $42.84

Maryland $23.13 to $42.84

Massachusetts $23.13 to $45.63

Minnesota $23.13 to $42.84

New York/New Jersey $21.39 to $49.57

Washington $24.62 to $45.63

Locations

New York City, NY

Additional Information

Requesting an Accommodation

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If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

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For details, view a copy of the Accenture Equal Opportunity Statement

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About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

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Requisition #: 13687384

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