Description

Job Description

The Senior Sales Delivery Lead is accountable for end-to-end delivery, growth enablement, and value realization across complex Digital Inside Sales (DIS) and AI-enabled sales transformation programs. In addition to owning operational excellence, the Senior Service Delivery Lead serves as a growth agent for clients and a steward and ambassador for Accenture, shaping long-term partnerships, identifying expansion opportunities, and representing Accenture's values, capabilities, and innovation agenda.

This role blends strategic leadership, commercial acumen, and hands-on execution, translating vision into scalable operating models across people, process, technology, and Agentic AI-often spanning onshore, nearshore, and offshore delivery.

Key Responsibilities:

Client Leadership & Stakeholder Management

• Serve as the primary delivery owner and trusted advisor to client sales and operations leaders (VP/SVP/C-Suite).
• Translate client strategy into executable delivery roadmaps with clear milestones, risks, and value outcomes.
• Lead executive readouts (WBRs/QBRs), articulating progress, ROI, risks, and recommendations.

Delivery & Operations Excellence

• Own day-to-day delivery across multiple sales motions (e.g., lead generation, qualification, customer onboarding, full-cycle sales, customer success, partner management).
• Establish and run delivery governance: cadence, KPIs, SLAs, RAID, capacity models, and financial tracking.
• Drive operational rigor across hiring, onboarding, training, ramp, performance management, and attrition mitigation.

Sales Transformation & Agentic Enablement

• Design and operationalize future-state seller workflows, including "day-in-the-life" transformations.
• Lead deployment and adoption of Agentic AI solutions (e.g., lead management, insights, content creation, customer success, manager agents).
• Partner with technology, and data teams to run POCs, pilots, and scaled rollouts.

Financial & Commercial Accountability

• Own delivery economics including cost-to-serve, margin targets, productivity assumptions, and value-based constructs.
• Build and maintain business cases, capacity models, and scenario planning (conservative vs. aggressive).
• Identify levers to improve CCI, seller productivity, and revenue impact.

Talent & Global Delivery Leadership

• Lead multi-geography teams (US, Costa Rica, India, etc.) across sellers, managers, enablement, and support roles.
• Define role profiles, hiring strategies, and skill requirements aligned to client needs and motion complexity.
• Foster a high-performance, inclusive culture grounded in coaching, accountability, and continuous learning.

Enablement, Change & Adoption

• Partner with L&D to design and execute training curricula (sales methodology, product, tools, AI enablement).
• Drive change management, ensuring sellers and managers adopt new tools, processes, and behaviors.
• Continuously capture insights and iterate the operating model based on performance data and field feedback.

Qualification

Basic Qualifications

• Minimum of 8 years of experience in sales operations, service delivery, sales transformation, or consulting.
• Minimum of 5 years of experience managing a sales team.

Preferred Qualifications

• Proven experience leading complex, multi-location delivery teams at scale.
• Strong understanding of inside sales motions, sales methodologies, and CRM ecosystems.
• Demonstrated ability to design and operationalize new operating models.
• Financial acumen with experience owning delivery economics and business cases.
• Executive presence with the ability to influence senior client stakeholders.
• Experience with AI-enabled sales tools, Agentic workflows, or digital productivity platforms.
• Background in technology, B2B sales, or large enterprise sales organizations.
• Experience supporting pilots, POCs, and scaled transformations.
• Familiarity with sales, data, or AI ecosystems.

This is a hybrid role in Atlanta, GA.

#LI-NA-FY25

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted on 02/24/2026 and open for at least 7 days.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture

Role Location Annual Salary Range

California $132,500 to $302,400

Cleveland $122,700 to $241,900

Colorado $132,500 to $261,300

District of Columbia $141,100 to $278,200

Illinois $122,700 to $261,300

Maryland $132,500 to $261,300

Massachusetts $132,500 to $278,200

Minnesota $132,500 to $261,300

New York $122,700 to $302,400

New Jersey $141,100 to $302,400

Washington $141,100 to $278,200

Locations

Atlanta, GA

Additional Information

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

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For details, view a copy of the Accenture Equal Opportunity Statement

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Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com .


Requisition #: 14000427

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