Description

Job Description

Sales Effectiveness Associate Manager - Change Management & Training, L8

Location: Remote

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries.

Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners, and communities.

The Change Management & Training team is part of the Center of Excellence (COE). The COE enables Sales Excellence to deliver best-in-class offerings to Accenture leaders, practitioners, and sales teams.

As the Sales Effectiveness Associate Manager, you will be responsible for the creation, refinement, and rollout of comprehensive change plans for Sales Excellence Offerings. This role focuses on learning, enablement, stakeholder management, culture, communications, and adoption. You will work closely with the Sales Excellence Change Partners and the Sales Excellence offering leads to enable the necessary practices, tools, skills, and culture within their areas.

Responsibilities:

Change Program Management

• Support the development and implementation of a change program strategy that focuses on learning, enablement, stakeholder management, culture, communications, and adoption to support implementation of the Sales Excellence Offering(s) initiatives
• Help drive change management and training initiatives that support Accenture sales priorities.
• Help develop key deliverables that support change management and training initiatives.
• Support and/or develop content for various audiences to include but not limited to: change strategies, asset development, training development and delivery, videos, job aids, communications, workshop design and delivery, user research and discovery, etc.

Communications and Stakeholder Management:

• Draft communication messaging across stakeholder and audience groups that promotes knowledge, skills, essential leadership sponsorship, behaviors, and adoption of Sales Excellence initiatives.
• Update established communication channels, to include but not limited to, website pages, Viva Engage, articles, mailers, emails, leadership presentations, etc.
• Support a global communication strategy for each audience segmentation based on rollout strategy.

Collaboration and Integration:

• Contribute as a collaborative team player, working seamlessly within Sales Excellence and with partner functions.
• Work with key stakeholders to gather data, analyze problems, discover insights and create recommendations.
• Assist in coordination efforts with Market Unit, MU Sales Excellence and People Enablement Leadership to deploy key messages, conduct socialization within entities, and evaluate/monitor program process and identify mitigation strategies.
• Work closely with initiative teams to understand implementation activities and timelines to align appropriately.

Training and Enablement:

• Help develop key deliverables that support change management and training initiatives.
• Assist with the creation of comprehensive training and enablement program that encompasses point-of-need learning solutions and instructor-led training programs that align to the skills and needs of audiences.
• Coordinate and execute training and enablement sessions, including coordination with LMS, learning delivery team, and faculty procurement.
• Update content materials, working with SMEs, for each of the learning or enablement programs.

Qualification

Basic Qualifications:

• Minimum of 5 years of experience in Change Management, Program / Project Management, or Training

Preferred Qualifications:

• An undergraduate degree or comparable coursework / experience.
• Strong oral and written communication skills in English (especially grammar and proofreading skills).
• Ability to work independently and balance priorities with minimal supervision and guidance.
• Strong interpersonal and collaboration skills with diverse individuals.
• Strong analytical and organizational skills.
• A home office or work area that is suitable for productive remote work, according to local guidelines; this includes a safe, ergonomic workspace and a high-speed internet connection that is stable and secure.
• Familiarity with organizational change management concepts and approaches.
• Experience developing and deploying training.
• High proficiency in Microsoft applications (Word, PowerPoint, Excel, IE, Outlook), particularly PowerPoint.
• Knowledge of engagement, collaboration, and facilitation tools (community, reporting, survey, Menti, etc.).

Extra credit if you have:

• Familiarity with Accenture and sales processes.
• Experience with engagement surveys, collaboration tools, and event planning.

You May Also Need:

• Ability to work flexible hours according to business needs.

"Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We accept applications on an on-going basis and there is no fixed deadline to apply."

Information on benefits is here.

Role Location Annual Salary Range

California $73,800 to $218,800

Cleveland $68,300 to $175,000

Colorado $73,800 to $189,000

District of Columbia $78,500 to $201,300

Illinois $68,300 to $189,000

Maryland $73,800 to $189,000

Massachusetts $73,800 to $201,300

Minnesota $73,800 to $189,000

New York/New Jersey $68,300 to $218,800

Washington $78,500 to $201,300

Locations

Irving, TX

Additional Information

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com .


Requisition #: R00297685

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