Description

Job Description

We are currently looking for a Payment Operations Program Coordinator. Our team supports a leading client in the technology sector by partnering closely with their Social Responsibility department to advance community-focused initiatives. We manage operational processes that facilitate the distribution of cash grants to nonprofit organizations, helping fund a wide range of meaningful causes. Through this work, the team plays a vital role in enabling the client's broader mission to drive positive social impact at scale.

Responsibilities of the Program Coordinator include:

• Responsible for program management for Social Responsibility initiatives
• Oversight of program calendars and meeting deliverables, as well as updates master deliverables list.
• Document management and work with Program Managers to establish standards for use by staff and approved partners.
• Payment process: manage payment process across breadth of regional needs.
• Respond to Engagement Support queries: Address questions from stakeholders both internally and externally on status of payments.
• Conference & Sponsorship Management: Oversee conference sponsorships, engagements, and volunteer coordination.
• Shared mailbox management: maintain and manage external email aliases ensuring timely communication and proper routing of inquiries and information.
• Support Data Reporting: Analyze key performance and financial metrics to support operational planning.
• Event support: Support workshops and event logistics across the Team.
• Coordinating the internal decision on small funding sponsorships and external workshop requests.
• Collaborate globally and with regional leads to set objectives and implement and lead effective process improvements.
• Assist program managers in the development of various outreach programs, which includes coordination of event logistics, scheduling, preparing documentation, tracking, and reporting

Qualification

Basic Qualifications:

• Minimum of 2 years of program or project management or coordination experience, or minimum of 2 years of experience in operations or customer service

Preferred qualifications:

• Bachelor's degree
• Experience in payment processing and/or contract management
• Experience with handling community programs, marketing programs or events
• Experience with Salesforce
• Experience working with ticketing systems, CRMs, or case management software.

Professional Skills Requirements:

• Strong communication skills, written and verbal
• Strong analytical skills to understand SLA and KPI reporting
• Ability to work in a fast-paced environment showing adaptability ability to prioritize

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 03/03/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

here:

U.S. Employee Benefits | Accenture

Role Location Annual Salary Range

California $70,350 to $131,300

Cleveland $50,800 to $105,000

Colorado $57,800 to $113,400

District of Columbia $58,400 to $120,800

Illinois $50,800 to $113,400

Maryland $54,900 to $113,400

Massachusetts $54,900 to $120,800

Minnesota $54,900 to $113,400

New York $66,300 to $131,300

New Jersey $58,400 to $131,300

Washington $80,200 to $120,800

Locations

Mountain View, CA

Additional Information

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

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For details, view a copy of the Accenture Equal Opportunity Statement

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Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com .


Requisition #: 14146263

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