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Accenture
Minneapolis, Minnesota, United States
(on-site)
Posted
6 days ago
Accenture
Minneapolis, Minnesota, United States
(on-site)
Job Type
Full-Time
Data Center Support Analyst
The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.
Data Center Support Analyst
The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.
Description
Job DescriptionAccenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.
Role Overview:
The Data Center Facility Management Specialist will be responsible for managing and supporting the physical infrastructure of client-based data centers. This role ensures operational excellence, compliance with Aon policies, and coordination with internal teams and third-party vendors to maintain a secure and efficient environment.
Key Responsibilities:
- Tape Handling: Manage all tape-related processes within the data center.
- Technical Support: Provide onsite "Hands and Feet" support for hardware and equipment management.
- Access Coordination: Manage data center access in compliance with Aon policies and procedures. Coordinate 24/7 access for third-party providers as needed.
- Documentation: Create and maintain Standard Operating Procedures (SOPs) for all in-scope responsibilities. Update connectivity documentation for network patching (servers, storage, switches) and data/digital circuits. Maintain cabinet and row configuration documentation.
- Physical Data Center Work: Engage with Aon facilities team for tasks such as rack/un-rack devices, cabling, and equipment relocation. Provide onsite support for physical needs (e.g., hard reboot, media changes, cable checks).
- Vendor Coordination: Work with third-party vendors (IBM, Dell, HP, EMC) for support activities. Escort vendors onsite and ensure work is performed on appropriate equipment.
- Validation: Confirm with technical resources that all work has been successfully completed.
- Shipping & Storage: Package IT equipment for shipment and coordinate with facilities/shipping vendors. Ensure all equipment in storage areas is documented per Aon standards.
Job Qualifications
Basic Qualifications:
- Minimum 2 years of work experience
- Experience in data center operations and facility management.
- Strong understanding of hardware handling, cabling, and connectivity documentation.
- Ability to coordinate with multiple stakeholders and vendors
- Familiarity with Aon policies and compliance standards preferred
- Excellent organizational and communication skills.
- High School Diploma / GED
- Bachelor's or Associate's Degree
- Ability to work onsite and client facing.
- Physical capability to handle equipment.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Hourly Salary Range
California $22.59 to $32.59
Cleveland $22.59 to $32.59
Colorado $22.59 to $32.59
District of Columbia $22.59 to $32.59
Illinois $22.59 to $32.59
Maryland $22.59 to $32.59
Massachusetts $22.59 to $32.59
Minnesota $22.59 to $32.59
New York/New Jersey $22.59 to $32.59
Washington $22.59 to $32.59
Locations
Minneapolis, MN
Chicago, IL
Additional Information
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com .
Requisition #: R00298369
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Job ID: 81311088

Accenture
United States
Accenture offers many careers for experienced professionals that are interested in joining strong teams, learning in a dynamic environment and thriving on challenge. Accenture provides an environment where people leverage their skills, talents, experience and interests grow professionally and build rewarding careers.
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