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Accenture
Chicago, Illinois, United States
(on-site)
Posted
2 days ago
Accenture
Chicago, Illinois, United States
(on-site)
Job Type
Full-Time
BPO Account Lead - HR
The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.
BPO Account Lead - HR
The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.
Description
Job DescriptionAs an Operations Client Lead, you will be at the forefront of driving transformation and innovation in the Finance function. Leveraging your extensive experience and functional knowledge, you will lead our Finance operational program at a single large-client or portfolio of clients, shaping their business and operational models and delivering long-term value through technology-driven solutions. You will lead and mentor a high-caliber team, work closely with senior client stakeholders and play a key role in expanding our Operations business.
Responsibilities:
- Client Relationship Management: Build trusted relationships with senior client leaders and advise on shaping solutions that meet their evolving needs. Position Accenture as a strategic partner, influencing clients long-term strategies and securing ongoing business opportunities.
- Sales Growth and Account Expansion: Drive sales growth by expanding the scope of services and offerings delivered on your account. Identify and create new opportunities that algin with client needs and goals.
- Technology-Driven Solutions: Lead client reinvention efforts by introducing and implementing emerging technologies that modernize client operations and enhance customer experience. Collaborate with business to ensure solutions drive continuous innovation and high performance.
- Complex Program Management: Oversee large-scale, multi-year programs ensuring delivery within scope, on time and within budget with ongoing focus on innovation. Manage cross-functional teams, mitigate risks and ensure delivery aligns with strategic goals.
- Team Leadership & Collaboration: Lead and inspire teams to design and execute actionable strategies. Work closely with multi-location teams to drive high performance and ensure the profitable delivery of our services.
- Innovation & Business Development: Continuously look for ways to expand services with the account, influence client strategy and drive business growth. Leverage your expertise and thought leadership to deliver forward-thinking solutions and position the firm as an industry leader
Basic Qualifications
- Minimum of 7 years HR/Talent domain experience
- Minimum of 4 years manage stakeholder relationships
- Familiar with HR BPO operations.
- Previous BPO/Professional Services industry experience
- Strong leadership with experience managing high-performing teams and driving complex programs across business and technology domains
- Demonstrated ability to develop new business, manage senior client relationships and identify growth opportunities within the Finance function
- Exceptional strategic thinking with the ability to balance long-term vision with practical execution and client-focused solutions
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $132,500 to $338,300
Cleveland $122,700 to $270,600
Colorado $132,500 to $292,200
District of Columbia $141,100 to $311,200
Illinois $122,700 to $292,200
Maryland $132,500 to $292,200
Massachusetts $132,500 to $311,200
Minnesota $132,500 to $292,200
New York/New Jersey $122,700 to $338,300
Washington $141,100 to $311,200
Locations
Chicago, IL
Albany, NY
Arlington, VA
Atlanta, GA
Austin, TX
Beaverton, OR
Bentonville, AR
Boston, MA
Carmel, IN
Charlotte, NC
Cincinnati, OH
Cleveland, OH
Columbus, OH
Denver, CO
Des Moines, IA
Detroit, MI
Hartford, CT
Houston, TX
Irving, TX
Los Angeles, CA
Miami, FL
Milwaukee, WI
Minneapolis, MN
Morristown, NJ
Mountain View, CA
Nashville, TN
New York City, NY
Oklahoma City, OK
Overland Park, KS
Philadelphia, PA
Pittsburgh, PA
Raleigh, NC
Redmond, WA
Sacramento, CA
San Diego, CA
San Francisco, CA
Scottsdale, AZ
Seattle, WA
St. Louis, MO
St. Petersburg, FL
Additional Information
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com .
Requisition #: 13919074
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Job ID: 81735964

Accenture
United States
Accenture offers many careers for experienced professionals that are interested in joining strong teams, learning in a dynamic environment and thriving on challenge. Accenture provides an environment where people leverage their skills, talents, experience and interests grow professionally and build rewarding careers.
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